Impactful Learning and Skill development when you need it has always been our approach. Browse the categories below to access resources, tools and information to ensure you stay up to date.
NEW Topic! Artificial Intelligence
Top Resources
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Webinar
Introducing Aspire: Reducing Complexity in Creating Modern Applications
Modern applications are complex, but they don’t have to be. Join this webinar to see how Microsoft Aspire simplifies building, deploying, and maintaining cloud‑ready applications with a unified, developer‑friendly approach. -
Webinar
ITIL (Version 5) Mistakes to Avoid: The Top 5 Pitfalls That Derail Adoption
Many ITIL initiatives fail due to avoidable missteps. This webinar shows you how to spot the most common pitfalls and build a sustainable, practical adoption approach.
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Webinar
SecAI+ Explained: Mastering Security for Artificial Intelligence Systems
AI is reshaping security and introducing new risks. Join this webinar to explore AI threats, governance, and how SecAI+ prepares you to secure AI systems.
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Webinar
Operational Risk in Focus: Implementing IRM on ServiceNow
Operational risk management is evolving fast, and teams need a more proactive, unified approach. Join this webinar to see how ServiceNow IRM helps improve visibility, governance, and operational resilience in real‑world environments.
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Webinar
Creating AI Resources Tailored for Your Organization
Unlock how AI can transform your organization’s training, policies, and workflows using tools you already have. Join us to see real examples of turning everyday content into powerful, reusable AI resources. -
Webinar
ITIL (Version 5) in 30 Minutes: What’s New & What It Means for You
Get up to speed on ITIL Version Five in just 30 minutes with a clear, practical overview of what’s changed and why it matters. Join ITIL Master Hitesh Patel for key insights, next steps, and a live Q&A to get your questions answered.
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eBook/White Paper
Enterprise AI Strategy & Adoption Checklist
This comprehensive checklist resource provides organizational leaders with role-specific, actionable frameworks to navigate AI governance, strategic alignment, and workforce upskilling. Designed for senior leaders, project managers, IT professionals, data teams, developers, and HR specialists, each checklist breaks down the AI adoption journey into three clear phases: Foundations (0–30 days), Pilots (31–90 days), and Scale (90+ days).
What's inside:
- Universal phase roadmap coordinating all stakeholders
- Executive-focused guidance for strategy, risk management, and value realization
- Technical checklists for secure development, MLOps, and infrastructure resilience
- HR and enablement frameworks for skills development and policy training
- Project management stage gates and benefits tracking
Who this is for:
Business decision-makers, technical leaders, and enablement professionals responsible for driving AI transformation initiatives.How to use it:
Select the checklist aligned with your role, tailor the phase-based actions to your organization's priorities, and build a clear, executable AI adoption plan. Share relevant sections with cross-functional teams to ensure coordinated implementation and measurable outcomes. -
Webinar
Beyond the Product Line: Elevating Business Performance with Lean Six Sigma
Watch our Lean Six Sigma webinar to boost business performance with AI tools. Ideal for managers and leaders. Register now. -
Infographic
Evolving from ITIL® 4 to ITIL® 5
Understand the essential shifts involved in the ITIL 5 transition, comparing the new framework against ITIL 4. We explain how organizations can protect their existing investments while modernizing operations through AI integration and outcome-driven practices.
You will discover how ITIL 5 expands from traditional service management to a holistic enterprise digital product model. Key takeaways include:
- Strategies to apply responsible AI and automation.
- Restructured certification pathways aligned to specific job roles.
- Methods to align services directly to customer outcomes.
- Guidance on integrating Agile and DevOps operating models.
Designed for IT decision-makers and practitioners, this resource serves as a practical guide for planning workforce development. Use this flyer to validate the need for upskilling teams and to map out a clear progression for professional growth.
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Webinar
Microsoft Copilot Security for Technical Stakeholders: Secure Deployment in the U.S. Government
Designed for U.S. government IT security leaders, CISOs, and technical decision-makers, this session provides a roadmap for confidently deploying Microsoft 365 Copilot. We will explore its security model, compliance, deployment best practices for GCC, GCC High, and DoD environments, and strategies for protecting sensitive data.
